Empathy Canvas: A tool for problem solvers, collaborators and influencers

Published: March 26, 2017
Author: Steven Thomas

What is the Empathy Canvas for?

Empathy is the currency of all change. Without taking the time to walk in the shoes of the people we are trying to affect, how can we expect to succeed?

This canvas is derived from a similar tool used in agile methodology, developed by David Gray. The original version is designed to help product development teams empathise with the end-user or customer segment they are developing for.
Using similar principles, my version is designed to help provide a framework to allow for greater empathy with a colleague, client or co-worker. It’s a tool for problem solvers, collaborators, makers, and doers and is intended to help you get to a place of deeper understanding of the very people you are trying to collaborate with in order to make change happen.

Empathy is the currency of all change. Without taking the time to walk in the shoes of the people we are trying to affect, how can we expect to succeed?
Spend some time working through each stage of the framework. Reflect on each question with an open mind and jot down your answers. Proceed with kindness and an open mind.

Empathy Canvas from CurveFinder

For more reading on empathy check out An open letter to ‘Mr. Status Quo’.

If, like me, you’re into using a canvas to frame your thinking, check out my ‘Goal Setting Canvas’.

Think there is a way to improve these tools? Have you had results using them that you’re willing to share? Please get in touch hello@curvefinder.com on Twitter @curvefinder or LinkedIn

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